Processes

In our broad experience – when it comes to donor information management – the most successful fundraising teams live by one simple rule – “If it isn’t in the Raiser’s Edge, it didn’t happen”

This tells you everything you need to know about their:

• Commitment to relationship management
• Commitment to data driven fundraising
• Commitment to the effective use of donor information as a fundraising KPI

When donor information management excellence is non-negotiable FBC’s clear, concise, cohesive business processes are key to your success.

They are program agnostic – not weighed in favour of direct marketing, events, major giving, legacy prospects, online campaigns, or capital campaigns.

They are weighted in favour of donors, and providing every donor with the most pleasing experience at every point of contact.

From a palette of over 50 exceptional processes, we craft each client the precise combination they need.

So, why “sweat the small stuff” when FBC can provide all the best practice business processes you need to leverage the full power of the Raiser’s Edge?

Here’s the bases we cover for you:

• Constituent Record setup
• Donor Stewardship
• Prospect Management
• Gift Processing & Management
• Event Management
• Volunteer Management
• Receipting
• Reporting
• Online Express
• Luminate Online
• Administration
• Configuration
• References
• Solutions

Let great processes drive your success
One quick call is all it takes.

“I need a report…now”! 5 words that strike fear in the heart of even the most seasoned fundraiser.

Raiser’s Edge standard reports really are “an embarrassment of riches”. So many to choose from…but where to begin?

Over 100 choices

Faced with over 100 standard reports, configurable in infinite ways, it’s easy to feel overwhelmed.

The good news is – in our experience – there’s about a 90% chance that whatever you need is “in there somewhere”. It’s there as a raw parameter file. You just need to find it and configure it to pull the right data. Right?

• Right…but you need it fast.
• That’s when you need FBC.
• We know what every Raiser’s Edge report can do, and we can build it out for you. Fast.
• Tell us what you need and let us do the heavy lifting for you.

Lickety split we’ll pick out the best template for the job, and build the report you need, whether it’s:

• Action
• Analytical
• Campaigns, Funds, and Appeals
• Custom
• Demographic and Statistical
• Event Management
• Financial
• Membership
• Pledge and Recurring Gifts
• Profiles, Lists, and Directories
• Prospect Research
• Tribute
• Volunteer Management

You need reports you can rely on
One quick call is all it takes.

What about the other 10%?

What if your reporting requirement is unique, and can’t be met with a standard report?

No problem, you are still in the right place. We have over 15-yrs custom report building experience.

Yes, it will take a bit more time. Yes, it will cost a bit more. But if you have the data, we can build the report you need.

One quick call is all it takes.

When you need your “finger on the pulse”, you need a Raiser’s Edge dashboard.

Dashboards provide dynamic on-screen snapshots that let you see where you stand, at a glance:

• Campaign
• Fund
• Appeal
• Gift
• Solicitor
• Membership
• Event
• Proposal
• Volunteer
• Action
• Giving Score

If you have the data, we can give you fabulous Dashboards.

You need your finger on the pulse
One quick email is all it takes.